Frequently asked questions

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Where can I buy Make Over products?

Make Over products are sold in our independent stores, department stores (Metro, Matahari, Centro, The Grand Palace), health and beauty (Watsons, Guardian), cosmetics shops all around Indonesia and e-commerce (Sociolla).

What are the best seller products of Make Over?

Please see our best seller products here.

I can not find my favourite Make Over product anymore. Why is that?

It is possible that the product that you are looking for has been discontinued. It is surely that the product has been replaced by the newer and better version. For more information, you contact us.

Where can I learn about product usage and application?

For specific information about product’s application, please open Product’s page. If you still have not found what you are looking for, you can visit our counters and get further explanation from our Make Over Consultant (MOC).

Where can I find information concerning product ingredients?

All of product ingredients are listed on the product packaging. If you need further information about product ingredients, you can have a look at the Products page here on our website.

Are the products safe for all types of skin?

All of our products are formulated with safe and certified ingredients and have been approved by BPOM (Badan Pengawas Obat dan Makanan)

I have sensitive skin but I want to use product from Make Over. What should I do?

It's recommended if you try our products in a little amount on your hands or at the back of your ear then wait for the reactions.

My skin got irritated after I use the products, what should I do?

Stop using the products. Irritation might be caused by allergic reaction towards some ingredients. Please visit dermatologist to get your skin the right cure.

Can I get a sample for my blog?

Please email directly to, sent us a direct link to your blog, website or youtube channel and let us know the details about your site (number of subscibers, average views,etc).

Does Make Over provide public makeup lessons?

Make Over offers interactive make up lessons trained by our professional make up artist to educate participant to achieve professional and gorgeous make up result. You can contact us via

Do you ship internationally?

For international shipping, please contact us

Where else can I find newest information about Make Over?

We have several social media that is made especially for you to keep you up to date with Make Over, you can follow our instagram account @makeoverid and @makeovercosmetics, subscribe our youtube channel makeoverid, or contact us direcly via email